Overview Are you an experienced Executive Support Engineer wanting to work on the most cutting-edge low latency applications in the world? Be a part of a fast growing, global proprietary trading firm with a strong focus on automation and state of the art technologies. Founded in 1992, the organization takes pride in operating at the crossroads of trading and technology. The company focuses on modeling, technology, and quantitative research to identify opportunities in global financial markets. The combination of these 3 areas has catapulted the company to the forefront of the industry, unlocking huge potential for ongoing growth and innovation. Interested in being a part of a proven, high-performing team? Feel free to reach out and apply today! Key Responsibilities Provide dedicated, high-touch support to senior leadership and their administrative teams—both onsite and remotely. Coordinate with internal departments to ensure executive needs are prioritized and resolved efficiently. Set up and maintain technical systems at corporate offices and residential locations, with occasional travel across the U.S. Troubleshoot complex technical issues under time constraints while maintaining professionalism and clear communication. Continuously improve support processes and frameworks tailored to individual executive workflows. Design and implement automation solutions using shared tools and platforms. Stay current with emerging technologies and identify opportunities for adoption within the executive environment. Collaborate with global teams to deliver seamless support experiences. Qualifications Minimum of 2 years experience supporting C-level executives or equivalent. 3+ years of hands-on experience with macOS, Windows, iOS, and AV/conferencing technologies. Demonstrated ability to evaluate and deploy advanced consumer technologies in residential settings, including home networks, desktop and mobile hardware, and A/V systems. Strong written and verbal communication skills with a professional, customer-focused demeanor. Comfortable working independently and in collaborative team environments. Driven, resourceful, and committed to delivering a consistently exceptional support experience. Compensation The annual base salary range for this role is $120,000 to $150,000, depending on experience, skills, and qualifications. #J-18808-Ljbffr Hamilton Barnes Associates Limited
Title: Customer Service Specialist I Duration: 6-months contract (possibility of extension) Location: 1 DNA Way, South San Francisco,... ...Preferred (Optional): Advanced training in customer support preferred Interview Format: Two Rounds (virtual) #TB_EN #ZR
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