Job Description

Join to apply for the Sr Technology Consultant role at Dynatrace Overview In this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. Dynatrace Services provides a training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. After training, consultants are expected to represent Dynatrace in a highly professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation. Responsibilities Monitor clients critical application performance and availability. Summarize and review performance trends in operations status meetings. Assist client staff in the troubleshooting and root-cause diagnosis of performance issues. Maintain and enhance dashboards and reports to meet requirements of IT and business users. On-board additional applications for monitoring; mentor and train customers on the Dynatrace Platform and Best Practices. Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. Provide regular status updates and project documentation to support efforts at customer engagements. Assist sales team in identifying new opportunities for product and services at customer sites. Ensure health of the clients Dynatrace Platform deployment and update software with any necessary service packs. Maintain accurate deployment documentation. Travel Requirements Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However, in those cases, relocation or remote work may be required. Minimum requirements 2+ years IT working experience in Application Performance Management, application monitoring, network administration, system administration, performance engineering/testing, or Java/.NET development. 1+ years of experience in software engineering and Object-Oriented Programming (OOP). 1+ years of solid enterprise level .NET or Java development/support/operations. 1+ years of experience in web programming: JavaScript, AJAX and other JavaScript frameworks. Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline. Experience with application technologies (J2EE, .NET, Citrix, Microservices). Experience with database technologies (Oracle, DB2, MS SQL). Good understanding of distributed applications and web/enterprise applications. Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements. Excellent organizational/time management skills; strong interpersonal communication skills; and a passion to learn new technology. Solid presentation and writing skills with experience creating professional reports and deliverables. Motivated self-starter who excels in fast-paced, dynamic, team environments and is committed to getting results. Excellent written, oral, and presentation communications skills and strong problem-solving/analytical abilities. Ability to work with minimal supervision and to engage peers and other departments to accomplish goals in a matrix environment. Desired Experience Previous consulting experience and/or Project Management experience is a plus. Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes, etc. 2+ years of Dynatrace technology experience; Dynatrace Product Certification is a plus. Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. Culture of excellence with competitive compensation packages. Work with large cloud providers (AWS, Microsoft, Google Cloud) and leading partners worldwide. Dynatrace platform uses cutting-edge technologies, including our own Davis AI, to help customers modernize and automate cloud operations. Over 50% of the Fortune 100 are current customers of Dynatrace. Please review the Dynatrace privacy policy here: Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Dynatrace by 2x #J-18808-Ljbffr Dynatrace

Job Tags

Similar Jobs