Security Dispatcher Job at Hebrew SeniorLife, Dedham, MA

N24relEzaUYwamZWVFNzTWQ5bXk3Tk1JVFE9PQ==
  • Hebrew SeniorLife
  • Dedham, MA

Job Description

Job Description:

Position Summary:

The Security Dispatcher plays a critical role in supporting the safety and well-being of residents, visitors, and staff at NewBridge on the Charles. This position is based in the Security Operations Center and focuses on radio and phone communications, real-time incident coordination, and monitoring safety systems (CCTV, alarms, access control).

This is a non-patrol, seated role well-suited for individuals with strong communication skills, situational awareness, and comfort working in a fast-paced dispatch environment.

We are currently seeking part-time candidates who are available to work 8-hour shifts Saturday and Sundays 630a-3pm.

Key Responsibilities:

  • Dispatch Security Officers and appropriate staff in response to calls, alarms, and routine service needs
  • Serve as the point of contact for emergency responders until their arrival on campus
  • Monitor security systems including CCTV, intrusion alarms, access control, and emergency response devices
  • Ensure resident check-ins are logged in accordance with policy and procedures
  • Track transportation movements and coordinate with drivers to ensure timely and safe service
  • Support front desk staff and internal departments by communicating and escalating urgent requests appropriately
  • Maintain clear and professional records of calls and incidents
  • Support coverage and security for scheduled events by ensuring accurate calendar review and team coordination
  • Perform other dispatch or administrative duties as assigned by the Director of Security or supervisor on duty

Qualifications:

  • Strong verbal communication, situational judgment, and multi-tasking ability
  • Calm and composed demeanor under pressure
  • Strong typing and data entry skills; must be proficient in Microsoft Office and dispatch software
  • Familiarity with radio dispatch, emergency procedures, and access control systems a plus
  • Customer service experience in healthcare, residential, or hospitality settings preferred
  • Valid driver's license preferred but not required
  • Must be reliable, punctual, and willing to accept weekend per diem shifts as needed
  • BLS, EMT, or First Responder certification preferred (or willingness to obtain)
  • High school diploma or equivalent required

Physical Requirements:

  • Must be able to sit for extended periods in a control room setting
  • Must be able to communicate clearly over phone and radio
  • No routine walking patrols required
  • Please refer to Occupational Health documentation for further physical requirements.

Remote Type

Salary Range:

$40,104.00 - $56,145.00

Job Tags

Daily paid, Part time, Work at office, Remote work, Shift work,

Similar Jobs

ABM Industries

School Custodian Job at ABM Industries

 ...Job Description \n \n \n Job Summary Details: \n \n \n \n \n \n The School Custodian performs general cleaning duties in designated areas at a K-12 school, college or university campus environment.\n \n \n \n \n \n Benefit Information: \n \n \n \n... 

Yellowstone Life Insurance Agency, LLC

Virtual Entrepreneur Job at Yellowstone Life Insurance Agency, LLC

Yellowstone Life Insurance Agency an Integrity Company is seeking driven individuals, both full-time and part-time to join our team as a Virtual Life Insurance Agent. You will work 100% from the comfort of your home. As a Yellowstone Virtual Insurance Agent, you will...

WestGroupe

Sales Representative Job at WestGroupe

 .... Role WestGroupe is seeking an experienced Territory Sales Representative for a full-time role located in the Austin & San Antonio territory...  .... -travel and car required We offer: -Medical, dental and vision insurance -401K plan -Strong Sales Support... 

JKV

Food Service Associate (FSA) Job at JKV

 ...supervision from Supervisor Nutrition Services and/or Restaurant Manager, Kitchen Supervisor, Senior Cook, Assistant Manager and Senior FSA. Gives no supervision. EOE/D/V Tobacco-free Post-offer background check and health screening required Questions can be... 

Weber State University Department of Automotive Technology

Outdoor Content Coordinator & Media Producer Job at Weber State University Department of Automotive Technology

 ...A university department is seeking a Content Coordinator to create digital content, manage web pages, and support marketing efforts. Candidates should love storytelling and possess strong communication skills. This entry-level role offers hands-on experience in a dynamic...