Job Description

About the Role

We are seeking a strategic, execution-driven Senior Program Manager within the Global Partners & Ecosystems team. This individual will lead high-impact, cross-functional programs with executive visibility ensuring alignment between business strategy and operational execution across a global, matrixed organization.

Reporting directly to the Senior Director, the Senior Program Manager will drive strategic initiatives, craft executive-level deliverables, and foster collaboration across key internal stakeholders. This is a high-visibility role that combines strategic foresight, operational rigor, and hands-on program leadership to drive scalable growth, process optimization, and organizational excellence.

• Strategic Program Management
  Lead large-scale, cross-functional programs from initiation to execution, ensuring delivery against business objectives and timelines.
  Translate strategic objectives into actionable project plans with measurable milestones.
  Identify risks, develop mitigation strategies, and ensure accountability to drive successful outcomes.
  Coordinate across multiple stakeholder groups to align goals, resources, and execution.
• Executive Enablement & Communication
  Partner with the Senior Director to develop executive-ready materials including presentations, reports, and one-pagers for leadership reviews and strategic alignment.
  Facilitate workshops and executive discussions with cross-functional stakeholders in Sales, Legal, Finance, and Partner Operations.
  Provide concise and data-driven program updates to leadership, highlighting key wins, risks, and next steps.
• Partner Lifecycle Enablement
  Design, build, and maintain scalable tools and resources (e.g., SharePoint sites, playbooks, templates) to support the partner lifecycle.
  Standardize and document workflows to drive alignment, consistency, and enablement across partner types and regions.
• Contract Lifecycle & Governance
  Serve as the primary program lead for contract management processes.
  Collaborate with Legal, Operations, and Partner teams to enhance visibility, governance, and compliance across contract workflows.
  Coordinate with administrative teams to ensure efficient process execution and documentation.
• Systems & Tools Oversight
  Leverage and optimize key platforms such as SharePoint, Salesforce, and monday.com to enhance tracking, visibility, and reporting.
  Define, monitor, and report on key performance indicators (KPIs) to evaluate program success and guide improvements.

About You

You are a strategic thinker with a builder's mindset and an operator's discipline. You thrive in dynamic environments, navigate ambiguity with confidence, and bring clarity through structure and purpose-driven execution. You excel at influencing stakeholders, driving alignment, and building scalable programs that deliver measurable business impact.

• 7+ years of experience in strategic program management, business operations, or transformation, preferably in a SaaS or technology environment.
• Proven ability to lead large-scale, cross-functional programs involving executive stakeholders.
• Advanced proficiency in SharePoint, Salesforce, and monday.com.
• Exceptional verbal and written communication skills, with the ability to simplify complex information into actionable insights.
• Deep understanding of stakeholder engagement, change management, and operational planning principles.
• Demonstrated ability to build from the ground up, implement scalable processes, and drive user adoption.

• Experience within or supporting Partner, Channel, or Ecosystem teams.
• Familiarity with executive-level reporting and communication best practices.
• Strong organizational awareness and ability to influence without authority in a global matrixed environment.

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