Job Description

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place . Backed by a legacy of trust, innovation, and global expertise, we provide tailored security solutions that combine cutting-edge technology with outstanding service.

 

The Regional Senior Security Manager (RAM) assumes a multifaceted leadership role, overseeing the delivery of guard service operations and security programs within the client’s Austin, TX footprint. This role ensures operational excellence, fosters client satisfaction, and drives team performance across multiple sites. The RAM is responsible for managing scheduling, staffing, billing, training, compliance, and other operational aspects, while serving as the primary point of contact for client needs and concerns.

 

BENEFITS:

Depending on experience, Securitas will offer a starting salary of $114,000 , in addition to a full benefits package that includes:

 

• Medical, dental, vision, and life insurance

• 10 accrued vacation days, 4 floating holidays, and 6 sick days

• 401K

 

Key Responsibilities :

1. Oversee day-to-day security operations for multiple client sites across 3 states.
2. Build and maintain strong relationships with clients to ensure satisfaction and proactively address concerns.
3. Manage staffing, including recruitment, onboarding, scheduling, and workforce allocation.
4. Ensure accurate and timely billing and reporting for all client accounts.
5. Develop, implement, and enforce security policies and procedures to meet company and client standards.
6. Monitor compliance with local, state, and federal regulations as well as client contractual requirements.
7. Provide coaching, mentoring, and leadership to security personnel to promote professional development and high performance.
8. Conduct regular site audits and inspections to maintain operational standards and identify areas for improvement.
9. Resolve conflicts or incidents effectively, ensuring appropriate follow-up and documentation.
10. Collaborate with internal teams, including operations, HR, and finance, to support business objectives.

 

Qualifications :

• Proven experience in security operations management, preferably in a regional or multi-site capacity.
• Strong leadership skills with experience managing teams of security personnel.
• Excellent communication and client relationship management abilities.
• Knowledge of security industry best practices, policies, and compliance requirements.
• Experience with staffing, scheduling, and operational planning.
• Ability to analyze operational data and implement improvements.
• Preferred Qualifications:
• Military or law enforcement background.
• Experience in a corporate security or contracted security services environment.
• Leadership and team development
• Problem-solving and conflict resolution
• Operational and financial management
• Client-focused mindset
• Attention to detail and compliance orientation
• Adaptability and decision-making under pressure

 

EDUCATION/EXPERIENCE:

1. Bachelor’s Degree or an equivalent combination of experience and education in Security Management, Criminal Justice, or equivalent field. 
2. Minimum of 8 years of relevant management experience with increasing responsibility within the private sector security industry or related public sector. 
3. Professional certification, such as a Certified Protection Professional (CPP) or Physical Security Professional (PSP) preferred. 
4. Proficiency in security management software and Microsoft Office Suite.
5. Persuasive and articulate leader able to communicate security-related concepts to a broad range of security personnel and Client colleagues.
6. Effective project management and organizational skills to oversee complex projects. 
7. Excellent team building, collaboration, communication, and presentation skill

 

Ready to Make an Impact?

If you’re a driven leader with a passion for operations management and making a difference, we want to hear from you. Join Securitas, where your career growth and success are not just supported—they’re celebrated. If this sounds like the right opportunity for you, apply today!

 

Company Website: 

 

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Security Guard / Securitas Security/ Austin Texas / TXDPS License  #B03944

#AF-SSTA

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Job Tags

Work at office, Local area,

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