JOB SUMMARY
The Manager, Quality Control is responsible for leading/managing the Quality Control Team to maintain the quality of the inbound and existing products on a daily basis, identify and communicate quality issues to the Buyers, Receivers, and Management as needed to resolve quality issues.
RESPONSIBILITIES
Provide technical, customer relations, and personnel management for major programs and projects
Manages the employees and process for conducting daily walk-through of assigned coolers to check the quality of the product and identify any quality issues
Responsible for proper product rotation by date
Assure that all inventories are properly blocked throughout the day
Manage the proper labeling of all inventories.
Responsible for allergen products being properly segregated
Communicate quality issues with external agencies and internally with Buyers, Receivers and management as needed to resolve quality issues
Notify Manager, Day Warehouse of any shortage, and damage of product or poor quality product
Report all lost product or transfers to Manager, Inventory
Manage the quality of all existing merchandise, remove any distressed product, and determine what product needs reworking and what product should be discarded
Hire, review, coach and develop direct and indirect reports as it relates to Quality Control policies and procedures
Evaluate QC Inspectors' performance and complete employee evaluations in a timely manner
The review team's CMP's regularly to ensure they are on track to meet their goals
Ensure the preferred work methods are followed to maintain a safe work environment
QUALIFICATIONS
Education
High school diploma or equivalent. (Bachelor's degree preferred.)
Experience
Three (3) years operations/warehouse experience in shipping and receiving the perishable product, and/or a combination of educations, and industry experience
Skills
Ability to manage and motivate hourly employees
Ability to solve problems independently and effectively articulate and communicate information
Good working knowledge of Microsoft Office applications
Experience using powered equipment (forklift, electric pallet jack)
Decision Making Authority
Most important decisions made fully independently:
Scheduling QA personnel, the quality level of product, disposal of expired product
Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):
The discipline of QA personnel, Hiring needs, and Policy implementation.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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