Job Description

Job Description

Job Description

Location: Downtown Los Angeles, CA- Skid Row Area

Site: Behavioral Health and Wellness Center, Crocker

Position Purpose:

The Program Director will be responsible for leading the development and day-to-day operations of the new Wesley Behavioral Health and Wellness Center located in Skid Row. This center offers a variety of services specifically designed to support individuals who are unhoused or experiencing housing instability. The Director will oversee the delivery of low-barrier services on the first floor, which will include spaces dedicated to the Day Habilitation and Psychosocial Rehabilitation programs. These services will be facilitated by a multidisciplinary team that includes certified substance use counselors, LCSWs/LMFTs, psychiatrists, case managers, housing navigators, certified peer counselors, and other professionals.

This position combines administrative leadership with clinical oversight to ensure high-quality service delivery, regulatory compliance, and ongoing staff development. The Director will also be responsible for designing and implementing low-barrier programming that allows clients to access drop-in social activities, as well as individual and group outpatient treatment services as outlined below.

Principal Responsibilities:

1. Develop policies and procedures for all programs and services.
2. Interview, hire and orient all staff and provide ongoing opportunities for training and professional growth.
3. Develop, implement, and evaluate clinical programs and services to meet the needs of clients and the community. This services may include but are not limited to:
   1. Cognitive stimulation activities, socialize with others and games,
   2. Phone charging stations, clothing, laundry services,
   3. Provide supportive care and linkages to services including transportation, medication management, health education, case management, mental health and substance use services,
   4. Ensuring patients make all appointments as well as reducing other barriers to care.
   5. Classes and 1:1 counseling and education will be provided which may include but are not limited to:
      1. Job interview skills, job assistance and employment support
      2. Music therapy,
      3. Stress reduction classes, self-care, wellness and healthy eating,
      4. Housing Support
      5. Independent living skills
      6. Personal & social skill development
      7. Financial Management skills including advocacy for General Relief and SSI
      8. Horticulture therapy in an outside, covered patio and garden area,
      9. Recidivism prevention,
      10. Out-patient substance use classes,
      11. Other low-barrier programs for clients to drop in for social activities,
      12. Other individual and group outpatient treatment and intensive outpatient treatment.
4. Provide clinical leadership to a multidisciplinary team to ensure that the program’s clinical treatment goals and productivity goals are met
5. Ensure compliance with state and federal regulations, including HIPAA, and agency policies and procedures.
6. Conduct regular performance evaluations and provide feedback and support for the professional development of staff.
7. Coordinate with other departments and community partners to improve service delivery and outcomes.
8. Review and approve clinical documentation to ensure adherence to quality and regulatory standards.
9. Manage budgets and resources, ensuring effective and efficient use of funds.
10. Represent the organization at meetings, conferences, and community events.
11. Foster a positive and collaborative work environment for all team members.
12. Address client and staff concerns in a timely and professional manner.
13. Stay current with best practices, evidence-based therapies, and regulatory changes.
14. Provide programmatic leadership to the team, including ensuring individual and team productivity targets are achieved so as to maximize client access to care.
15. Be available as assigned to provide after-hour emergency psychiatric assistance
16. Participate in behavioral health quality assurance/improvement activities to maintain and strengthen standards of care, in accordance with the organization CQI Plan, in accordance with program requirements
17. Other duties as assigned

1. Current CA license in Clinical Social Work (LCSW), Licensed Marriage and Family Therapist (LMFT), or Registered or Licensed Clinical Psychologist PsyD or PhD required.
2. Master’s degree in social work, social welfare, psychology, marriage, family and child counseling, and or marriage and family therapy from an accredited college or university.
3. A minimum of 5 years of experience in behavioral/mental health care, with at least 2 years in a leadership or managerial role.
4. Experience /knowledge in human, social, and/or behavioral health services, especially for homeless and/or low-income underserved individuals
5. Experience and knowledge with evidence-based interventions including motivational interviewing, harm-reduction model, trauma informed care and cognitive behavioral therapy for relapse prevention.
6. Strong understanding of California state regulations, mental health policies, and evidence-based practices
7. Proficiency with electronic health records (EHR) and other clinical management systems.
8. Exceptional organizational, communication, and interpersonal skills.
9. Bilingual (English/Spanish) ability preferred.

*All JWCH, Wesley Health Centers workforce are recommended to be fully vaccinated and boosted against COVID-19.

Employee Benefits:

At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes:

• Medical, Dental, Vision
• Monthly employer-sponsored allowance for assistance with health premiums.
• Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.
• Paid time off (vacation, sick leave) and 13 paid holidays.
• 401(k) Safe Harbor Profit Sharing plan.
• Mileage reimbursement.
• Short- and long-term disability plans (LTD/STD).
• Life insurance policy & AD&D, and more!

Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.

JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer .

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