IT Help Desk Specialist Job at Kavaliro, Pleasanton, CA

N0h1eVFuK0YxelRYU1N3S2Q5bTg2TndPU3c9PQ==
  • Kavaliro
  • Pleasanton, CA

Job Description

Job Description

JOB SUMMARY:

Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, you’ll support Windows 11 migration and provide desktop support to end-users via phone, email, or in-person. You’ll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system.

Key Responsibilities:

  • Work within the IT team on a Window 11 migration.
  • Provide technical support to users via phone, email, or in-person.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Document issues and resolutions in a ticketing system.
  • Perform routine system maintenance and updates.
  • Install, configure, and maintain operating systems, applications, and updates.
  • Offer basic training and guidance to users on software and hardware.
  • Collaborate with the IT team to resolve complex issues and improve processes.
  • Perform other duties as assigned.

Requirements:

  • 1+ years of hands on IT Support experience
  • Associate degree, specialized certification, or equivalent training
  • Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android).
  • Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems.
  • Basic understanding of networking and troubleshooting.
  • Having gone through a Windows 11 upgrade/migration a major plus

Job Tags

Full time, Contract work, Work at office,

Similar Jobs

FocusGroupPanel

Remote Data Entry Specialist Job at FocusGroupPanel

Overview Work From Home, Entry Level Data Entry Clerk As A Research ParticipantWe are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer.We need folks who want to do tasks, micro tasks, work at home... 

Pacific Life Insurance

Senior Actuary (FSA) (Newport Beach) Job at Pacific Life Insurance

 ...Location Newport Beach, CA or Omaha, NE relocation assistance available, 4 days in-office, weekly. Were seeking a Senior Actuary (FSA) to join our Consumer Markets Division (CMD) FP&A team, where youll play a strategic role in shaping the future of life insurance and... 

TCC Wireless LLC

Retail Sales Manager Job at TCC Wireless LLC

 ...Job Description Job Description Full-Time Retail Store Manager T-Mobile Premium Retailer TCC Wireless The Retail Store Manager (RSM) enjoys a fast-paced and high energy environment. As an RSM you are the connection between the customer and the T-Mobile brand... 

HealthDrive

Podiatrist Job at HealthDrive

 ...leaders in place to drive and support clinical and corporate success. Responsibilities The Podiatrist will provide general podiatry services to the residents of nursing homes, assisted living facilities, and long term care facilities within an assigned territory... 

Hanger Clinic

Clinical Assistant Job at Hanger Clinic

 ...Clinical Assistant Job ID 2025-30619# Positions 1 Job Location US-FL-Daytona Beach Telecommute...  ...real-time visual assessment of the care provided to the patient, review the documentation of the services rendered by the supervised individual...