Job Description
Overview:
The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at STACK and California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Tom Colicchios Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles LOVE by Cirque du Soleil, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win Americas Got Talent TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 800 slot machines, 80 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at or follow us: Facebook: The Mirage Hotel and Casino, Twitter: @TheMirageLV, Instagram: @themiragelv.
Responsibilities:
JOB SUMMARY
The Executive Sous Chef is to assist in providing direction and leadership for the Kitchen team. Responsible for leading the team to achieve the operational and financial goals of the venue; driving covers and optimizing reservation channels; monitoring the performance, scheduling and training of the staff; executing initiatives as implemented by property F&B leadership; maintaining the facilities in accordance with service standards; and ensuring high customer satisfaction and an exceptional guest experience. All duties are performed in accordance to company policies and procedures.
ESSENTIAL FUNCTIONS:
- Lead and oversee daily kitchen operations, fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and execution and development of menu strategies to produce short?term profitability.
- Execute on the business plan and assist with developing and executing tactics to achieve goals and targets.
- Responsible for execution of policies, operating procedures, training programs, directives, menus, rules and regulations for the kitchen staff.
- Owns the execution of F&B and/or company?wide initiatives and programs.
- Maintain the highest standards of health, sanitation and cleanliness within all areas of kitchen.
- Responsible for completion of all company compliance training by the restaurant staff.
- Assist with managing Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the companys diversity commitment; adherence to the companys status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements.
- Interacts with guests to ensure satisfaction and enjoyment of dining experience.
- Reacts to any guest complaints and takes any appropriate action.
- Maintain a cohesive working relationship and communication plan with the service team to ensure a seamless service experience between kitchen and dining room.
- Maintains excellent knowledge of venues food & beverage products, menu items and equipment used to perform duties.
- Maintains strict confidentiality in all department and company matters.
- Performs other job-related duties as requested.
Qualifications:
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
- Bachelors degree in a related field, or equivalent experience
- Must have minimum of five (5) years of managerial or supervisory experience in a similar role.
PREFERRED EXPERIENCE:
- Previous experience working in a similar resort setting.
- Previous experience managing employees under a collective bargaining agreement.
- Previous experience working in a high?volume restaurant or previous experience in a luxury or fine?dining restaurant.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
- Must be 21 years of age
- Valid Food Handler Card
- Proof of eligibility to work in the United States
KNOWLEDGE, SKILLS, AND ABILITIES:
- Complete knowledge of health and safety regulations.
- Knowledge of all products, menu items and equipment used to perform these duties.
- Execute guidelines for proper staffing to maximize efficiency and minimize labor costs.
- Strong overall knowledge of menu preparation and presentation.
- Excellent interpersonal skills to deal effectively with guests, management, team, and vendors.
- Excellent customer service skills.
- Able to lead and mentor a team.
- Excellent organizational skills.
- Ability to work in a fast?paced, busy, and somewhat stressful environment; maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines.
- Effective listening abilities and be able to make strong judgment calls.
Additional Details:
PHYSICAL DEMANDS:
- Ability to move throughout the business (standing, walking, kneeling, bending) for duration of shift.
- Ability to sit for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
- May be exposed to casino related environmental factors including, but not limited to, second-hand smoke, excessive noise and constant exposure to general public.
*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
Job Tags
Temporary work, Casual work, Flexible hours, Shift work,