Job Description
Salary: $107,952.00 Annually
Location : 185 Kneeland Street, Boston
Job Type: Full-Time
Job Number: 25-20801
Department: MBTA - Safety
Area: 095-Safety Administration I
Opening Date: 02/11/2025
Closing Date: 2/25/2025 11:59 PM Eastern
Licenses / Certifications: None Required
Union Affiliation: L453 Professional
Safety Sensitive: No; this is not a Safety Sensitive position.
On-Call or 24/7: No; this position is not classified as on-call or 24/7.
Essential Classification (Emergency Staff): Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency.
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary The Data Safety Specialist coordinates within the team to augment performance analysis insights for the entire agency. Works with operating departments by delivery of key performance metric relationships and performance improvement strategies to enhance organizational performance and managerial effectiveness. Manages multiple diverse and complex projects to implement performance improvement strategies resulting from data reporting and modeling and serves as liaison to address structural data needs and achieve efficiencies and process improvements throughout the agency.
Duties & Responsibilities - Identifies and leads predictive analytic projects aimed towards pre-emptive action, enabling new magnitudes of predictive analysis and service quality improvements in effort to maximize value of new and existing streams of data.
- Oversees the usage, framework and requirements of the analysis systems and data needs that are required to for data modeling.
- Identifies and monitors project deliverables, scope, plan, issues, risks, and milestones.
- Establishes measures to determine success of projects (e.g., scope, time, intended results).
- Interfaces with departments to effectively communicate goals and ongoing insights.
- Performs predictive analysis required by employing advanced mathematical techniques, standard statistical methods, and programming languages to discover explanatory and predictive models of business performance that represent the relationship between data inputs and outputs/agency performance outcomes.
- Works with departments in obtaining performance process insights by performing diagnostic and descriptive analysis.
- Oversees reports and dashboards that provide insights into key programs and initiatives on an on-going basis.
- Documents departmental processes and workflows to gain general understanding necessary to measure performance levels.
- Develops meaningful performance metrics that result in organizational and service improvement
- Implements and maintains document data collection, reporting requirements and ongoing data validation.
- Reviews data from department reporting tools, analyzes data using performance management methods, and prepares analysis and conclusions to ensure department reporting tools are complete and accurate.
- Constantly works towards data pipeline improvements and reporting optimization of all agency systems. Continually works towards automating reporting processes to improve workflows and expand performance management insight capabilities.
- Perform all other duties and projects that may be assigned.
Minimum Requirements & Qualifications - Bachelor's degree from an accredited institution in Business Administration, Statistics, Mathematic, Computer Science, Safety, Urban Planning, or a related field.
- Four (4) years of relevant experience in data analytics.
- Quantitative knowledge needed for data modeling, testing, validation, and evaluation.
- Knowledge of various data programming languages.
- Excellent analytic, quantitative and problem-solving skills with proven ability to deliver actionable insights.
- Effective data visualization and business intelligence process flow automation skills.
- Working understanding of technical systems as related to reporting data flows.
- Working understanding of programming development requirements and use of revision control systems.
- Working knowledge of performance management principles and effective use of logic models.
- Working knowledge in developing and implementing performance measurement management systems.
- Working knowledge of performance measures and change management principles and practices.
- Working knowledge of data analysis techniques with an understanding of basic statistical concepts.
- Working knowledge of databases, analysis, and presentation software: Microsoft Word, PowerPoint, Excel, Access, and SQL.
- Strong oral and written communication skills and ability to effectively communicate with a variety of audiences.
- Strong organization, analytical, and problem-solving skills.
- Ability to provide technical guidance and coordinate collaboratively within a team.
- Ability to manage multiple projects and balance multiple priorities to meet deadlines.
- Ability to multi-task and possess the flexibility to frequently transition from one project assignment to another.
- Ability to work effectively with a diverse group of stakeholders, to include senior management, project managers, and subject matter experts.
- Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals and Incident Command Systems (ICS) 100, 200, 700, and 800 within one (1) month of employment.
- Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.
Substitutions Include - A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
- An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
- A master's degree in a related subject substitutes for two (2) years of general experience.
- A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Preferred Experience and Skills - Master's degree from an accredited institution in Business Administration, Statistics, Mathematic, Computer Science, Safety, Urban Planning, or a related field.
Job Conditions: - Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
- Ability to provide internal and external customers with courteous and professional experiences
- Ability to work effectively independently and as part of a team (or supervise, if required)
- Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
- Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
- Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
- Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service
Disclaimers and Definitions: - General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
- Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
- Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
- Work Eligibility: Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
- Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
- Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
- On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
- Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
- ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at or
- Diversity, Equity, and Inclusion: The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit
Employment Benefits at the MBTA Full-Time Employees: The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:
- Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability
- Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays
- Retirement: Pension or deferred compensation 401(a), plus MBTA contributions
- Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail)
- Tuition Reimbursement (up to $10,000 per year)
- Public Service Loan Forgiveness (PSLF) for student loans
- Commuter Choice Parking Program: Pre-tax benefits for parking
- Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses
- Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
- Shopping discounts via GovX.com
- Verizon and AT&T service discounts
- And more...
Internships: Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email for more information.
Disclaimer: The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email for more information.
The MBTA is an Affirmative Action/Equal Opportunity Employer 01
Which of the following options below best describes your education and experience?
- A High School Diploma or GED with eleven (11) years of experience in data analytics.
- An Associates Degree with seven (7) years of experience in data analytics.
- A Bachelor's degree with four (4) years of experience in data analytics.
- A Master's degree with two (2) years of experience in data analytics.
- None of the above
02
Do you have a demonstrated knowledge of data modeling, testing, validation, and evaluation?
03
Please describe your proficiency with databases, analysis, and presentation software such as Microsoft Word, PowerPoint, Excel, Access, and SQL.
- No experience
- Beginner
- Intermediate
- Advanced
- Expert
04
Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?
Required Question
Job Tags
Holiday work, Full time, Contract work, Temporary work, Local area, Immediate start, Remote job, Work visa, H1b, Flexible hours, Shift work, All shifts,