Call Center Loan Officer Job at National Mortgage Staffing, Dallas, TX

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  • National Mortgage Staffing
  • Dallas, TX

Job Description

Internal Call Center Loan Officer – Multiple Locations (TX, FL, NJ) Our client is seeking experienced and entry-level Internal Call Center Loan Officers to join a growing, high-volume lending team. These roles offer the stability of a national mortgage company combined with strong earning potential through a tiered commission structure. Ideal candidates are licensed, driven, and comfortable working in a fast-paced, dialer-based environment managing inbound and outbound leads. Key Responsibilities Manage incoming and outbound calls from lead sources such as LendingTree. Educate and prequalify borrowers for HELOCs, refinances, and cash-out products. Structure and present loan options that meet customer needs and comply with company guidelines. Maintain consistent contact and follow-up with clients throughout the loan process. Achieve monthly production and quality goals. Maintain accurate documentation and CRM notes on all interactions. Qualifications Active NMLS license (state required) . Comfortable working with dialer systems and high-volume outbound leads. Experience with HELOC and cash-out refinance loans preferred. Ability to thrive in a structured, metrics-driven sales environment. For less experienced LOs (1–3 years): on-site role required. For experienced LOs (4+ years): hybrid or remote may be considered. Must reside within commuting distance of one of the call centers in DFW, Jacksonville, or Mount Laurel . Compensation & Schedule Hourly: $18/hr + commission (retroactive tiers):

  • 1–2 loans: 40 bps
  • 3–6 loans: 60 bps
  • 7+ loans: 75 bps
Average Annual Income: $110,000 Top Performers: $225,000–$250,000 Schedule: 9:00 a.m.–6:00 p.m. or 11:00 a.m.–8:00 p.m. Weekends: Voluntary unless production targets are not met Employment Type: W-2 with full benefits National Mortgage Staffing does not determine the salary, requirements, or qualifications for this position. All criteria are set by our client and must be followed exactly. #J-18808-Ljbffr National Mortgage Staffing

Job Tags

Hourly pay, Remote work, Weekend work,

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