Job Description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role pays an hourly rate of $16.00-$18.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 31, 2025.

About the Venue

Serving more than 200,000 people annually, Marcus Performing Arts Center (MPAC) brings a diverse range of celebrated performing arts to the region, including: 

• Tony Award-winning Broadway shows.
• Exceptional music, dance, and theatre events from artists in Milwaukee and around the world.
• Exciting community events & celebrations.
• Fun, educational experiences for young audiences.
• Private events, like weddings and meetings.

A fixture in Milwaukee for over 50 years, MPAC is home to four major resident companies: Black Arts MKE, First Stage, The Florentine Opera, and Milwaukee Ballet. MPAC is proud to be part of the Milwaukee Theater District as well as a dedicated War Memorial facility, honoring those who bravely served our country. 

From our world-class performances to inspiring community events, we hope your experience at the Marcus Performing Arts Center leaves you feeling transported and transformed. 

Responsibilities

• Ability to read and understand Banquet Event Orders.
• Ability to carry at least 8 entrees per tray. 
• Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service.
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
• Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service. 
• Maintain and inventory for both food and beverage stations. 
• Maintain all event areas and front of house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items. 
• Ability to work independently during slower times 
• Perform safe work by helping to provide a safe and clean work environment. 
• Have a high level of social contact. Ability to work closely with staff and deal often with patrons. 
• Ability to work a flexible schedule, including nights, weekends and select holidays. 
• Must be detail oriented to ensure that work is accurate and complete. 
• Ability to mutli-task.
• Ability to handle and move objects.
• Must have a customer-focused, positive and professional attitude. 
• Ability to read with oral and written communications skills in the English language. 
• Knowledge of basic arithmetic (addition, subtraction, multiplication and division). 
• Must be able to stand for extend periods of time. 
• Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
• Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.
• Must be punctual with consistent attendance. 
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.

Qualifications

• High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. 
• Minimum of one (1) year of work experience in events, banquets or restaurants preferred. 
• Must be at least eighteen years of age to serve alcoholic drinks.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our  people , improves our  service , and raises our  excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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